ti444's Privacy Policy

1 What Information We Collect

1.1 Information You Provide

When you create an account at ti444, make a deposit, or contact our support service, we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• Banking and mobile financial service details (for transactions via bKash, Nagad, Rocket, Upay, etc.)
• National ID card or passport details for identity verification
• Communication records submitted via live chat and email

1.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically through technical means:

• IP address and device type
• Browser type and operating system
• Which pages you visited and how long you spent on them
• Cookie and session data (see Section 8 for details)
• Login times and gaming activity logs

1.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may receive a limited amount of information from legally authorised third-party organisations. In such cases, the third party must comply with applicable laws.

2 Purpose of Data Use

Collected information is used only for the following lawful purposes:

• To create and manage accounts
• To process deposits, withdrawals, and other financial transactions
• To meet applicable legal obligations and complete identity verification (KYC)
• To improve our service quality and resolve technical issues
• To prevent fraud, money laundering, and other criminal activity
• To keep you informed about ti444 offers and updates (subject to your consent)
• To take necessary steps under responsible gaming policy
• To personalise the user experience

3 Data Sharing & Disclosure

ti444 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We share limited information with trusted partners for payment processing, identity verification, and technical support. These partners are required to follow our privacy standards and may not use the information they receive for any other purpose.

3.2 Legal Obligations

We may be required to disclose information within the limits of applicable law in response to a court order, regulatory authority directive, or a lawful request from a law enforcement agency.

3.3 Business Restructuring

In the event of a business merger or acquisition, user data may be transferred — however, the new entity will be bound to follow this same privacy policy.

4 Data Protection & Security

ti444 applies industry-standard technical and organisational measures to protect your personal and financial information. Our security framework includes:

• SSL encryption (SSL/TLS) — on all data transfers
• Server-side data encryption — to protect stored information
• Firewall and intrusion prevention systems
• Payment processing in a secure environment
• Strict staff access controls — only authorised personnel can access data
• Regular security assessments and audits

Although we take every precaution, data transmission over the internet is not entirely risk-free. Please keep your account password confidential and never share it with anyone.

5 Data Retention Period

We retain your information for as long as necessary to fulfil the required legal and service purposes. Generally:

• Account information: for as long as the account is active, and for a period determined by legal requirements after it is closed
• Financial transaction records: for the period required by legal obligations
• Gaming logs and activity records: for the period required for dispute resolution and security
• Marketing communications: until you withdraw your consent

Once the retention period has ended, or upon your request where applicable, data is securely deleted or anonymised.

6 Your Rights

You have the following rights regarding your personal information, and ti444 respects them:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of your information if it is inaccurate or incomplete.
• Right to Erasure: The right to request deletion of your data in certain circumstances (where there is no legal retention obligation).
• Objection to Processing: The right to opt out of marketing communications.
• Data Portability: The right to receive your data in a structured format.
• Withdrawal of Consent: The right to withdraw consent at any time for processing that is based on consent.

To exercise these rights, please contact our support team. We will verify your identity before processing the request.

7 Protection of Minors

ti444's services are intended only for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21. If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account.

If parents or guardians believe their child has used our services, please contact us immediately.

8 Cookies & Tracking Technologies

ti444 uses cookies and similar technologies to improve your browsing experience and ensure site functionality. The types of cookies we use are:

• Essential Cookies: Required for the site's core functionality — maintaining login sessions and ensuring security. The site cannot function properly without these.
• Functional Cookies: To remember your preferences — such as language selection and personalised settings.
• Analytics Cookies: To analyse site usage and improve services.

You can control or disable cookies through your browser settings — however, please note that disabling certain cookies may cause some site features to not work properly.

9 International Data Transfers

In some cases, your information may be processed or stored outside of Bangladesh — for example, due to the location of our servers or service providers. For such transfers, we ensure that:

• The requirements of applicable data protection laws are met
• The receiving party provides adequate protection measures
• SSL encryption is used during the transfer

10 Third-Party Integrations

ti444's services may include integrations with third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.) and payment organisations. These third parties have their own privacy policies, and their policies will apply when accessing their services. ti444 is not responsible for third-party privacy practices.

11 Policy Changes

ti444 may update this privacy policy from time to time — due to legal changes, new services, or security improvements. For significant changes, we will:

• Update the date on this page
• Where applicable, notify you by email or through a notice on the site

Continuing to use the service after a change means you are considered to have agreed to the updated policy. Please visit this page regularly.

12 Contact & Complaints

For any questions or concerns about this privacy policy, or to exercise your rights over your information, please contact our support team. We provide support in Bengali and English 24 hours a day, 7 days a week.

We aim to respond to all privacy-related requests as quickly as possible. Complex requests may require additional verification.